Effective Date: July 8, 2025
[ 01 ]
Introduction
These Terms of Service (“Terms”) govern your access to and use of CollectFast’s website and services. CollectFast (“CollectFast”, “we”, “us”, or “our”) provides its invoicing and collections software and related services (the “Services”) to you (“you” or “your”) subject to these Terms.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
[ 02 ]
Acceptance of the Terms
By using the Services, you:
Agree to these Terms.
Confirm you are legally capable of entering into a binding agreement.
If acting on behalf of an organization, warrant that you have authority to bind that organization.
If you do not agree, you must immediately stop using our Services.
[ 03 ]
Access Rights
Subject to your compliance with these Terms and payment of applicable fees, CollectFast grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during the applicable subscription term specified in your order.
[ 04 ]
Your Responsibilities
4.1 Account Use
Access is limited to the number of users specified in your order.
Each user must use unique login credentials and may not share them.
You are responsible for all activity under your account.
4.2 Acceptable Use
You agree not to:
Sell, sublicense, distribute, or commercially exploit the Services except as allowed.
Reverse engineer or attempt to gain unauthorized access.
Transmit any unlawful, harmful, or infringing content.
Store or transmit sensitive personal information without proper legal basis.
Use the Services in violation of laws, including privacy and export laws.
Post or transmit malware or harmful code.
Scrape or crawl our Services without permission.
If we notify you that specific activity is prohibited, you will stop that activity immediately.
4.3 Your Data
You warrant you have all rights and consents necessary for us to process your customer data in connection with the Services.
[ 05 ]
Services
You may request a trial, which is subject to these Terms and may be terminated at our discretion without liability.
Updates and new features may be deployed at any time and will also be subject to these Terms.
The Services may be unavailable during planned maintenance. We will try to provide advance notice.
[ 06 ]
Intellectual Property
Except for the limited rights granted, all intellectual property in the Services remains with CollectFast.
You own all rights to your customer data. We do not claim ownership but may use it solely to deliver and improve the Services.
We may use any feedback you provide to improve our Services without restriction.
[ 07 ]
Third-Party Services
The Services may integrate with third-party applications. Your use of such integrations is subject to those providers’ terms.
We are not responsible for third-party services or data shared with them.
When you enable integrations, you authorize us to access and process data as needed to deliver the Services.
[ 08 ]
Charges and Payment
Subscription Fees: You agree to pay all subscription fees per your plan or order.
Billing: Fees are due in advance. By subscribing, you authorize us (or our agents) to bill you accordingly.
Renewals: Subscriptions renew automatically unless canceled.
Late Payments: May result in interest charges (1.5%/month), suspension, or termination of access.
Taxes: Fees are exclusive of applicable taxes, which you agree to pay.
Refunds: Unless otherwise stated, fees are non-refundable.
[ 09 ]
Term, Suspension, and Termination
The subscription term is as specified in your order.
You may terminate for material breach if we fail to cure within 30 days of notice.
We may suspend or terminate your access for violations of these Terms after notice and an opportunity to cure (15 days), or immediately for issues that cannot be cured.
Insolvency by either party is grounds for termination without notice.
Upon termination, your access ceases. We retain your customer data for 60 days post-termination, after which we may delete it.
[ 10 ]
Confidentiality and Data Privacy
Each party agrees to protect the other’s confidential information with at least the same care it uses for its own.
Customer Data is your confidential information. We process it only as your data processor, in compliance with data privacy laws.
We will not sell or use your personal data for any purpose other than delivering the Services.
You are responsible for providing any required privacy notices to your customers.
We will assist you in responding to data subject requests when legally required.
[ 11 ]
Warranties
We warrant the Services will perform materially as described in our documentation.
Services are provided as is and as available. We disclaim all other warranties, including implied warranties of merchantability or fitness for a particular purpose.
We do not warrant uninterrupted or error-free service.
[ 12 ]
Limitation of Liability
To the fullest extent allowed by law, neither party will be liable for indirect, incidental, special, or consequential damages.
Our total liability for any claim related to the Services is limited to the amount paid by you in the 12 months preceding the claim.
For trial periods, we disclaim all liability to the maximum extent permitted by law.
[ 13 ]
Indemnification
11.1 By You
You will indemnify us against claims arising from your violation of these Terms.
11.2 By Us
We will indemnify you against claims that your authorized use of the Services infringes third-party intellectual property, except where claims arise from:
Your unauthorized use.
Modifications not made by us.
Combinations with other systems not provided by us.
If infringement is likely, we may procure rights, modify the Services, or terminate your subscription with a prorated refund.
[ 14 ]
Miscellaneous
Entire Agreement: These Terms and any referenced documents are the entire agreement.
Relationship: The parties are independent contractors.
Assignment: Neither party may assign these Terms without the other’s consent, except to affiliates.
Force Majeure: We are not liable for issues beyond our control (e.g., natural disasters, network failures).
Governing Law: These Terms are governed by the laws of the State of Delaware, USA.
Dispute Resolution: Disputes will be resolved by binding arbitration in Delaware under JAMS rules.
Export Compliance: You agree to comply with applicable export laws.
Publicity: You grant us the right to use your name and logo to identify you as a customer on our website and marketing materials.
Notices: We may notify you electronically or by mail. You may contact us at:
Email: support@collectfast.com
Mail: 1007 N Orange St. 4th Floor Suite #3551, Wilmington, Delaware 19801, USA
Survival: Provisions relating to payment, confidentiality, data privacy, warranties, liability, indemnification, and other clauses intended to survive will remain in effect after termination.
